Contact our team
Need help? Our support team is ready to assist with account questions, verification, deposits and withdrawals, technical issues, or general feedback. Reach out any time for help with bonuses, bet settlements, or site navigation. We offer fast responses via live chat and email, and can guide you through KYC and payment steps. If you prefer, use the contact channels below to get a direct reply from the appropriate department. Our team handles billing, security checks and general enquiries promptly today.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email) |
| General Enquiries | [email protected] (billing, KYC & account) |
| Affiliate Enquiries | [email protected] (partnerships & CPA) |
| Phone | +1 347 592 8146 (voice) |
| Working Hours | 24/7; priority Mon-Fri 09:00-18:00 |
We aim to respond quickly; expect a reply within 24 hours for emails and immediate attention via live chat.
Contact by email
Email is the preferred contact method for detailed requests, account-related issues, or situations requiring documents or explanations. Please email [email protected] with a clear subject line and up-to-date contact details to avoid delays. Include your account ID and any relevant screenshots or files so we can respond accurately and quickly.
Send us a message
Response Time
Support response times vary by request. Most inquiries are answered within one business day; simple questions often receive a reply the same day. Complex issues, like verification or payment investigations, can take longer and may require additional documents or escalation. We aim to resolve all cases promptly and will update you if more time is needed based on the issue’s complexity.
Feedback
We want to hear from you. Please share any feedback, suggestions, or ideas to improve our site - every comment is reviewed carefully by our team and helps shape updates to features, promotions, and the overall user experience. Send your thoughts via the help center or live chat, and we’ll use them to make the site clearer, faster, and more enjoyable for all players.